Covid Safeguarding in 3 steps

1.

Covid Test

Our drivers take a PCR tests to establish whether they have Covid-19. PCR tests are 'Public Health England' approved and sent to the driver's home.
The driver administers the swab-test under supervision by a qualified professional over a video session, before sending the sample to a lab.

2.

Covid Look-up

The results of the test are uploaded and stored securely on a platform called
V-Health. The test result is viewable when you use the VCode scanning app to scan the circular code on the left of the driver's profile. The scanning app is available at the Google Play and Apple App stores.

3.

Temperature

One of the earliest symptoms of Covid-19 infection is a raised body temperature. Platabook drivers submit their daily temperature reading, via a video call. See below for how we interpret the temperature readings.

Platabook Driver Profile Card

Temperature monitoring

Here, Tracey’s temperature is 36 degrees, which is normal. Tracey’s VCode also shows that she does not have the Corona Virus. Tracey is safe to ride with.

Here, Tracey’s temperature is 37 degrees, slightly higher, but still normal. Tracey’s VCode shows that she does not have the Corona Virus. Again, Tracey is safe to ride with.

Here, Tracey’s temperature is 38 degrees. A temperature this high is considered a fever. This means that her body is fighting an infection. At this point, Tracey will require a new PCR test.

Here, Tracey has yet to submit her temperature report to Platabook. Her temperature is unknown, therefore her booking form is rendered inoperative.

  • Plataco Ltd
  • Berkeley Suite
  • 35 Berkeley Square
  • Mayfair
  • London
  • W1J 5BF
  • UK
  • E: enquiries@platabook.com
  • E: passenger@platabook.com
  • E: driver.london@platabook.com